Terms of Service

Acceptance of Terms

By using this website, submitting a form, calling our business, or requesting service, you agree to these Terms of Service. If you do not agree, please do not use this website.

Services

United Sewer & Septic provides sewer, septic, drain cleaning, excavation, commercial, and emergency services. Service availability, scheduling, pricing, and response times may vary based on location, job conditions, weather, workload, and emergency demand.

Estimates and Pricing

Any estimate provided through this website, by phone, by message, or during an initial conversation is for general informational purposes unless confirmed in writing by United Sewer & Septic. Final pricing may depend on site conditions, access, materials, labor, permits, disposal requirements, and the actual scope of work.

Appointments and Access

Customers are responsible for providing safe and reasonable access to the property, service area, septic system, sewer line, cleanouts, drains, or other work locations. Delays, inaccessible areas, unsafe conditions, or missing information may affect service timing or pricing.

Emergency Service

We may offer emergency service when available. Emergency response times are not guaranteed and may be affected by distance, weather, traffic, active calls, equipment availability, and job complexity.

Customer Responsibilities

• Provide accurate contact, property, and service information.
• Disclose known hazards, buried utilities, access issues, or prior system problems.
• Ensure someone authorized is available to approve work when needed.
• Secure pets, gates, vehicles, and personal property near the work area.
• Pay approved charges according to the agreed payment terms.

Website Content

The information on this website is provided for general informational purposes. We work to keep information accurate, but we do not guarantee that all content is complete, current, or error-free.

Third-Party Links

This website may include links to third-party websites, maps, review platforms, forms, or tools. We are not responsible for the content, availability, privacy practices, or policies of third-party websites.

Limitation of Liability

To the fullest extent allowed by law, United Sewer & Septic is not responsible for indirect, incidental, special, or consequential damages related to use of this website or delays in service. Nothing in these terms limits liability where prohibited by law.

No Guarantee of Results

Sewer and septic systems can involve hidden conditions, underground components, blockages, collapsed lines, roots, damaged pipes, soil conditions, and other issues that may not be fully visible before work begins. We do not guarantee a specific result unless stated in a written agreement.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

Contact

For questions about these Terms of Service, contact United Sewer & Septic through the contact information listed on our website.